In addition to our popular on-site support we also provide remote support for those quick fixes that don't require a tech to be on-site. These kinds of fixes can include printer issues, virus removal, software troubleshooting, and much more. Contact us for details.
Please fill out the following information only if you have already contacted Layer 2 Computer Solutions, and a technician has advised you to do so. Upon completion of the form, click Get Support Now. You will be prompted to download and run a program. This program is a remote assistance tool, and will allow the technician to connect to your computer in order to provide support. As soon as the program is running, simply wait for the technician to connect. If there is no response, please contact us. Remember, in order to receive support via this page, you must have first contacted Layer 2 Computer Solutions. If you would like to download the calling card click here.