If you need to access a shared inbox via Outlook on a desktop or laptop click here or on the Outlook Online click here.
Goal: Setup a shared inbox on your mobile Apple device such as an iPad or iPhone within the Outlook app.
- Open Outlook app on your iOS mobile device.
- Tap on your profile picture or initial in upper left.
- Tap Settings gear in lower left.
- Tap Add Mail Account.
- Tap Add Shared Mailbox under Mail Accounts.
- Enter the shared mailbox email address - Tap Add Shared Mailbox.