Outlook File Recovery

Hey there! Have you ever found yourself in a sticky situation where you desperately needed to access an old employee's email account but found out it was permanently deleted from Microsoft? Well, fear not, because we recently had a client who faced a similar issue and we were able to help them out!

The client had an employee who left the company several months ago and they needed to access the sent items in their Microsoft 365 email account to retrieve some important documents and client/vendor communications. Unfortunately, the account had already been permanently deleted from Microsoft's servers, making it seem like all was lost.

But, since the client was one of our fully managed clients, we were able to provide them with a nifty solution. You see, we backup all our clients' Microsoft data and keep it safe and secure beyond what Microsoft does. Why? Well, because Microsoft only keeps deleted account data for 30 days on their servers, leaving you in a bind if you need to access it later on.

Thanks to our backup solution, we were able to fully restore all the missing emails and documents from the old employee's email account in just under 3 hours! The client was thrilled to have access to all the important information they needed, and we were happy to have been able to help.

So, if you're worried about losing access to important data, make sure to consider calling Layer 2 Computers and setting up a fully managed service that provides backup solutions to keep your data safe and secure, even beyond what Microsoft offers.