This will show you how to add another user's inbox via the Outlook desktop application.
NOTE: If you are using the Outlook Web App click here.
Only follow these steps when you confirm that you have permissions to access another account from Layer 2 Computers, LLC AND you already fully closed out of Outlook and opened it back up. If the account you need access to is still not showing up, follow these steps.
- In outlook click on File at the top right
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346bfe2613b7c4edd8bf47a_click%20file.png)
- Click on Account Settings then Account Settings again
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c016ba96de20da203f52_account%20settings.png)
- Click on your email account and click on Change
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c0792ef5c82f78c79072_select%20account.png)
- Click on More Settings
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c0a5a336aa335588a5d4_more%20settings.png)
- Click on the Advanced tab at the top then click on Add
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c12f9440e5ab73ae0ac9_advanced.png)
- Type in the FULL email account of who to add and click OK
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c1dc1cdaad3d4fd19a5f_account%20and%20ok.png)
- Click ok Appy then OK
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c2238af994261787ac95_appy%20ok.png)
- Click on Next
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c22f613b7c4e6f8c03e8_next.png)
- The account should then be listed on the side of your outlook under your normal account. Click the > to open it up.
![](https://cdn.prod.website-files.com/5ef0e8b2e9bc857680c93c47/6346c29b4b362e4f6736147f_open%20account%20inbox.png)